Shipping policy

PUREVITA – SHIPPING POLICY

Effective Date: September 16, 2026

At PUREVITA, we work with trusted fulfillment and shipping partners to process and deliver your orders.

ORDER PROCESSING

Orders are typically processed after payment has been successfully received. Processing and fulfillment times may vary depending on product availability, order volume, and the fulfillment provider.

SHIPPING TIMES

Estimated delivery times are displayed at checkout whenever available. Delivery times are estimates and are not guaranteed, as delays may occur due to carriers, weather, holidays, or other circumstances outside of PUREVITA’s control.

SHIPPING COSTS

Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.

ORDER TRACKING

When tracking information is available, it will be provided to the customer by email after the order has been shipped.

DELIVERY ISSUES

If your order has not arrived within the estimated delivery timeframe, please contact us at purevitausa@gmail.com with your order number. We will review the shipment status and assist you with the next steps.

If a package is marked as delivered but you have not received it, please first check with household members, neighbors, and the delivery location. You may also contact the shipping carrier. PUREVITA will assist with the available information regarding the shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout. If an order is returned because of an incorrect or incomplete shipping address provided by the customer, additional shipping charges may apply for reshipment.

CONTACT

For questions regarding shipping or delivery, please contact:

PUREVITA
Email: purevitausa@gmail.com